SHIPPING POLICY
SHIPPING POLICY
Thank you for shopping with SHOVICH.
We aim to make the delivery process as clear and straightforward as possible. Please review the information below before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully completed.
Processing times may be extended during holidays, promotional events, or periods of unusually high order volume.
Once your order has been dispatched, tracking information will be provided when available.
Delivery
Delivery times may vary depending on the destination, shipping method, and carrier.
The estimated delivery timeframe shown at checkout or on our website is provided as a guide and is not guaranteed.
Unexpected delays may occur due to circumstances such as:
- Carrier delays
- Severe weather
- Public holidays
- Customs processing
- Incorrect or incomplete shipping information
- Other circumstances outside our reasonable control
Shipping Fees
Any applicable shipping charges will be shown at checkout before your order is completed.
From time to time, SHOVICH may offer free-shipping promotions or shipping discounts. Additional terms, such as a minimum order value, may apply.
Order Tracking
When tracking is available, you will receive a shipping confirmation containing your tracking number after your order has been dispatched.
Please allow some time for the carrier's tracking information to appear or update after receiving your shipping confirmation.
Shipping Address
Please make sure your shipping address and contact information are complete and accurate before submitting your order.
If you notice an error after placing your order, contact us as soon as possible at:
We will do our best to assist you, but changes cannot be guaranteed once an order has entered processing or has already been shipped.
Missing or Damaged Orders
Please inspect your order after delivery.
If your package arrives damaged or you receive an incorrect item, contact our customer service team promptly and provide:
- Your order number
- A description of the issue
- Clear photos of the item
- Photos of the packaging, where applicable
This information will help us review your request more efficiently.
If tracking shows that your package has been delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier. You may also contact us for further assistance.
Questions About Shipping
If you have any questions about an order or delivery, please contact us:
Email: service@shovich.com
Phone: +1 (605) 362-5825
Customer inquiries are generally answered within 1–2 business days, excluding weekends and public holidays.
Company Information
BLOOM GOODS INC.
1531 E BRADFORD PKWY STE 200
SPRINGFIELD, MO 65804
United States
SHOVICH reserves the right to update this Shipping Policy when necessary.