PRIVACY POLICY

At SHOVICH, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains what information we may collect when you visit our website, place an order, contact our customer service team, or otherwise interact with SHOVICH, as well as how that information may be used and protected.

Information We May Collect

Depending on how you use our website, we may collect information such as:

Your name
Email address
Telephone number
Billing and shipping addresses
Order and purchase information
Communications with our customer service team
Device and browser information
IP address
Website usage and interaction data

Payment details may be processed directly by third-party payment providers. We may not directly store complete payment card information.

How We Use Your Information

We may use personal information to:

Process and manage your orders
Arrange shipping and delivery
Send order and shipping updates
Respond to customer service requests
Handle returns and refunds
Improve our website, products, and shopping experience
Detect, investigate, or help prevent fraudulent activity
Maintain the security of our website
Meet applicable legal and regulatory requirements
Send promotional or marketing communications where permitted

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember your preferences, understand how visitors use the site, and improve our services.

Cookies may also be used for analytics, advertising, and marketing purposes where applicable.

You can usually control or disable cookies through your browser settings or other privacy controls available to you. Please note that disabling certain cookies may affect some website functions.

Sharing of Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

E-commerce and website service providers
Payment processors
Shipping and logistics providers
Customer support providers
Analytics providers
Marketing and advertising service providers
Fraud prevention and security providers

We may also disclose information where required by law or when reasonably necessary to protect our legal rights, customers, or business.

Data Protection

We use reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online system, electronic transmission, or method of data storage can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain uses of your information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To submit a privacy-related request, please contact us using the information below.

Marketing Communications

If you choose to receive promotional emails from SHOVICH, you may unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us.

You may still receive non-promotional communications relating to your orders, account, customer service requests, or other transactions.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or services.

Any updated version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Email: service@shovich.com
Phone: +1 (605) 362-5825

Customer inquiries are generally answered within 1–2 business days, excluding weekends and public holidays.